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Contact Us

If you need immediate assistance, please call 1-877-393-6733 (TTY/TDD 711), 8 a.m. to 8 p.m. seven days a week.

If you are a current Independence Blue Cross Medicare member, please contact Keystone 65 Member Help Team at 1-800-645-3965; Personal Choice 65 Member Help Team at 1-888-718-3333; Select Option Member Help Team at 1-888-678-7009. TTY/TDD users should call 711. 8 a.m. to 8 p.m. seven days a week.

You may also request an information packet.

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By giving Independence Blue Cross your email address or telephone number, you agree to allow Independence Blue Cross to contact you with information related to its health benefits plans, products, services and/or educational information related to health care. By entering your mobile phone number, you are agreeing to receive a telephone call using an Automated Telephone Dialer System. We will make every effort to contact you within 24 hours. However, please be aware that on weekends and holidays from February 15 through September 30, your call may be sent to voicemail.




To ensure your privacy, all information will be sent via a secure connection. Independence Blue Cross will not disclose any personal information to outside persons or entities unless we have written consent or unless authorized by law.

Please see our Notice of Privacy Practices for more information.

Website last updated: 10/1/2016
Y0041_HM_17_43499 Approved 10/7/2016